Jul 7, 2025
5 minutes read
Real-World Evidence (RWE) is becoming a pivotal element in healthcare, fundamentally shaping how Medical Affairs (MA) teams and MSLs approach evidence generation, HCP engagement, and internal strategic alignment. As regulatory bodies like the U.S. Food and Drug Administration (FDA) and the European Medicines Agency (EMA) increasingly integrate real-world data (RWD) into their decision-making frameworks, the medical affairs function is being redefined, not by theory alone, but by data grounded in everyday clinical practice.
Where randomized controlled trials (RCTs) have long been the gold standard for assessing efficacy and safety, RWE offers complementary insights rooted in routine clinical experience, health economics and outcomes research (HEOR), and patient-reported outcomes (PROs). This paradigm shift underscores the necessity for medical affairs professionals to master the collection, interpretation, and communication of RWE to remain effective scientific partners.
This review provides strategic guidance on the integration of RWE within medical affairs operations, including field medical engagement, cross-functional collaboration, and regulatory-compliant scientific dissemination.
The increasing role of RWE in regulatory submissions has broadened the scope of medical affairs activities. The FDA’s Framework for Real-World Evidence Program (2021) and the EMA’s Data Analysis and Real World Interrogation Network (DARWIN EU) have operationalized RWE in regulatory science by defining acceptable sources, methodological criteria, and data quality thresholds.
For MSLs and MA teams, this regulatory momentum means:
Active Participation in Post-Marketing Surveillance: MA professionals should engage in discussions around post-marketing requirements, risk management plans, and real-world safety monitoring. For example, contributing to the design of post-authorization safety studies (PASS) that satisfy both regulatory expectations and provide meaningful clinical insights.
Supporting the Evidence Generation Lifecycle: Collaborate closely with R&D, epidemiology, and HEOR teams to identify gaps in clinical data that RWE can fill. By doing so, MA can help shape protocols for observational studies, registries, and pragmatic trials that align with both scientific objectives and regulatory standards.
Educating Stakeholders on RWE Methodologies: Internal stakeholders, including commercial and regulatory affairs teams, may require education on the nuances of RWE versus RCT data. Externally, MSLs should be prepared to discuss the strengths and limitations of various RWD sources, such as EHRs, claims data, and patient registries, emphasizing issues like selection bias and confounding.
As physicians and payers increasingly seek data reflecting real patient populations, MSLs are expected to integrate RWE into their scientific dialogues. However, this requires a nuanced understanding of data sources, confounding variables, and context-specific relevance. Field based medical affairs teams should consider to present RWE findings using intuitive visual tools such as Kaplan-Meier survival curves, forest plots, and propensity-score matched analyses. Visual aids help convey complex data more effectively during engagements.
RWE could also be framed as complementary to RCT data, highlighting its role in understanding treatment effectiveness in diverse patient populations and real-world settings. This requires having a full scope understanding of RWE, RCT design, and communication styles in a full comprehensive training in order to appropriately analyze clinical trials and educate HCPs on them.
To operationalize these strategic initiatives, consistent training and development are essential. MSLs and home office teams must evolve from basic familiarity with RWE concepts to operational fluency.
Recommended approaches include:
Investment in team competencies ultimately ensures that medical affairs is a valued thought partner rather than a downstream content distributor.
RWE is transforming the practice of Medical Affairs from reactive scientific support to a proactive driver of data-driven healthcare strategy. Whether facilitating evidence dissemination or guiding new study designs, Medical Affairs professionals and MSLs are uniquely positioned to leverage real-world data for optimized patient outcomes, stakeholder engagement, and regulatory alignment.
1. How should MSLs handle questions about RWE studies that differ from data in pivotal trials?
MSLs should emphasize that RWE complements RCTs by capturing broader patient populations and real-world clinical practices, which may lead to different outcomes. They should clarify methodological limitations and present both data types as part of a comprehensive evidence framework, maintaining scientific balance.
Best Practice: Discuss potential reasons for discrepancies, such as differences in patient demographics, adherence rates, or comorbidities, and highlight how RWE provides valuable insights into real-world effectiveness.
2. What are some common compliance pitfalls when presenting RWE to KOLs?
Risks include:
a. Extrapolating causal inferences from observational data without acknowledging limitations.
b. Sharing unpublished RWE without appropriate disclaimers or adherence to company policies.
Best Practice: Always follow company guidelines for scientific communication, include necessary disclaimers, and avoid making unsupported claims.
3. How can MSLs initiate deeper conversations with KOLs using RWE?
Start with patient-centric challenges, referencing observational or registry data to frame unmet needs. Invite the KOL to share their experiences and perspectives on the findings. Use open-ended questions to encourage dialogue and explore collaborative opportunities.
4. How can medical affairs demonstrate the strategic value of RWE internally?
Tie RWE initiatives to organizational goals such as supporting submissions for label expansions with robust RWE. RWE can also enhance value dossiers and formulary inclusions with real-world data.